VITESSE TRANSPORT - PRIVACY POLICY
This Privacy Policy reflects our commitments under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Law 25 (Act Respecting the Protection of Personal Information in the Private Sector).
At Vitesse Transport (“we,” “us,” or “our”), your privacy is of utmost importance. This policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, services, and business operations.
Scope of This Policy
This Privacy Policy applies to Vitesse Transport and to any service providers collecting, using, or disclosing personal information on our behalf. It also applies to individuals who apply for employment with us through our Careers page. By using our website or services, you consent to the practices described in this policy.
Information We Collect
We collect personal information that you provide directly to us, such as:
- Contact details (name, email, phone number, address)
- Company information and industry classification
- Payment and billing information
- Shipment and logistics details
- Communications and correspondence with us
- Job application information, including your resume or CV, cover letter, employment and education history, references, and your eligibility to work in Canada, when you apply through our Careers page
We may also collect information automatically when you visit our website, including IP address, browser type, pages visited, and device information through cookies and similar technologies.
How We Use Your Information
We use your personal information to:
- Provide and manage our logistics and transportation services
- Communicate with you regarding your shipments, inquiries, and account
- Process payments and billing
- Improve our services and website experience
- Comply with legal and regulatory requirements
- Send you marketing communications if you have opted in
- Assess your application for employment, contact the references you provide, and administer our recruitment process
We will not use your personal information for any purpose beyond those identified at the time of collection without your prior consent.
Consent
We collect and use your personal information with your consent, which may be express or implied depending on the context. You may withdraw your consent at any time by contacting our Privacy Officer. Note that withdrawing consent may limit our ability to provide certain services. In limited circumstances permitted by law, we may collect or use personal information without consent.
Information Sharing and Disclosure
- Service providers who assist us in delivering our services (e.g., carriers, IT providers, payment processors)
- Regulatory authorities and law enforcement as required by law
- Business affiliates in the event of a merger, acquisition, or sale of assets
Security of Your Information
We protect your personal information using physical, technical, and administrative safeguards, including encryption, access controls, security audits, employee training, and continuous system monitoring. While we take every reasonable precaution, no method of internet transmission or electronic storage is 100% secure. For questions about security, please contact our Privacy Officer.
International Data Transfers
As a North American logistics provider, your personal information may be transferred to or stored in the United States or Mexico in the course of providing our services. Before any such transfer, we conduct a Privacy Impact Assessment to identify and mitigate risks. Appropriate safeguards are in place to ensure your information is protected in accordance with applicable Canadian privacy law.
Your rights
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent to certain uses of your information
- Request deletion of your personal information, subject to legal obligations
- Request that your information be provided in a portable format
- Request that we cease disseminating your personal information, or de-index any link that gives access to it, where the conditions set by law are met
Automated Decision-Making
Vitesse Transport does not make decisions about you based exclusively on the automated processing of your personal information. Should we introduce such processing, we will inform you at or before the time the decision is made. You will have the right to be told what personal information was used, the reasons for the decision and the principal factors and parameters that led to it, to have any inaccurate information corrected, and to submit observations to a member of our staff who is able to review the decision.
Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Information used to make a decision about you will be retained for a minimum of one year. If you apply for a position with us and are not hired, we retain your application for one year from the date of our hiring decision and then securely destroy it, unless you have consented to our keeping it longer so that we may consider you for future opportunities. We securely destroy personal information when it is no longer required.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies. Some of these technologies include functions that allow you to be identified, located, or profiled. We describe them below and provide the means to deactivate them.
We use three categories of cookies and similar technologies:
- Strictly necessary cookies, which are required for the website to function — for example, security, load balancing, and remembering your cookie choices. These cannot be switched off.
- Analytics cookies, which help us understand how our website is used so that we can improve it. We use [Google Analytics 4].
- Advertising and remarketing cookies, which are used to display Vitesse Transport advertising to you on other websites and platforms based on your interests, the pages you have visited, and demographic information. We use [Google Ads and Meta (Facebook and Instagram) Ads]. This constitutes profiling.
Analytics and advertising cookies are deactivated by default. They are used only if you consent through the cookie banner shown when you first visit our website. You may change or withdraw your choice at any time by selecting “Cookie Settings” in the footer of any page.
You may also control these technologies directly:
- Browser settings allow you to block or delete cookies. Blocking strictly necessary cookies may prevent parts of the website from working.
- Google advertising: Google Ads Settings at adssettings.google.com.
- Google Analytics: the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
- Meta advertising: the Ad Preferences section of your Facebook or Instagram account settings.
- Interest-based advertising generally: the Digital Advertising Alliance of Canada opt-out tool at youradchoices.ca.
Privacy Breaches
In the event of a privacy breach, Vitesse Transport will take immediate steps to contain the incident and protect affected personal information. Where required by law, we will notify the Commission d’accès à l’information (CAI) and contact affected individuals without unreasonable delay. A Breach Register is maintained for all incidents.
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available at https://www.vitessetransport.com/privacy-policy. Changes take effect on the date posted. Significant changes will be communicated directly or through our website.
Contact Us
For any questions, concerns, or requests regarding your personal information, please contact our Privacy Officer.
Email
Phone: 514-631-2777
Address: 1111 46e Avenue, Lachine, QC H8T 3C5
If your concern is not resolved to your satisfaction, you may also contact the Commission d’accès à l’information (CAI), the independent body responsible for overseeing privacy compliance in Quebec:
Website: cai.gouv.qc.ca
For matters falling under PIPEDA, including personal information handled in the course of our federally regulated transportation operations, you may also contact the Office of the Privacy Commissioner of Canada:
Website: priv.gc.ca
Phone: 1-800-282-1376
———
Last Updated: September 14, 2026