Accessibility
Effective Date: May 31, 2026
1. Introduction
At Vitesse, we are committed to providing an inclusive and accessible experience for all our clients, partners, and website visitors. Accessibility is a fundamental part of our values, and we strive to ensure our services, facilities, and digital content are usable by everyone, including people with disabilities.
At Vitesse, we are committed to providing an inclusive and accessible experience for all our clients, partners, and website visitors. Accessibility is a fundamental part of our values, and we strive to ensure our services, facilities, and digital content are usable by everyone, including people with disabilities.
2. Accessibility Standards and Compliance
We aim to comply with the following standards and legislation:
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
- Quebec’s Act to secure handicapped persons in the exercise of their rights
- Accessible Canada Act (ACA)
- Canadian Human Rights Act
Our website and digital services are regularly audited and updated to meet these standards, ensuring content is perceivable, operable, understandable, and robust.
We aim to comply with the following standards and legislation:
3. Our Accessibility Commitments
Users agree not to:
- Website Accessibility: We continuously review and enhance our website to improve navigation, readability, and compatibility with assistive technologies such as screen readers.
- Alternative Formats: Upon request, we provide information and documents in accessible formats such as large print, braille, audio, or other formats suitable to individual needs.
- Training and Awareness: We provide ongoing training to our staff on accessibility best practices and the importance of inclusive service delivery.
- Feedback and Continuous Improvement: We encourage feedback from users regarding accessibility barriers and suggestions for improvement. All feedback is reviewed promptly and used to guide enhancements.
4. Feedback Process
We encourage feedback from users regarding accessibility barriers and suggestions for improvement. All feedback is reviewed promptly and used to guide enhancements.
Email:
Phone: 514-631-2777
Mail: Vitersse Transport 1111 46e Avenue, Lachine, QC H8T 3C5
We commit to acknowledging receipt of your feedback within [X] business days and providing a response or resolution timeline.
5. Accessibility in Our Facilities and Services
Beyond our digital presence, Vitesse is committed to ensuring physical accessibility at our offices, warehouses, and service locations. We regularly assess our facilities to identify and address any barriers to access.
6. Plan Review and Updates
This Accessibility Plan is reviewed annually or as required to reflect changes in legislation, technology, and user feedback.
Updates will be posted on our website and communicated to stakeholders.
7. Contact Information
For more information about our accessibility initiatives or this plan, please contact:
Name Title:
Email :
Phone: 514-631-2777