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Accessibility

Effective Date: May 31, 2026

Introduction

At Vitesse, we are committed to providing an inclusive and accessible experience for all our clients, partners, and website visitors. Accessibility is a fundamental part of our values, and we strive to ensure our services, facilities, and digital content are usable by everyone, including people with disabilities.

At Vitesse, we are committed to providing an inclusive and accessible experience for all our clients, partners, and website visitors. Accessibility is a fundamental part of our values, and we strive to ensure our services, facilities, and digital content are usable by everyone, including people with disabilities.

Accessibility Standards and Compliance

We aim to comply with the following standards and legislation:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
  • Quebec’s Act to secure handicapped persons in the exercise of their rights
  • Accessible Canada Act (ACA)
  • Canadian Human Rights Act


Our website and digital services are regularly audited and updated to meet these standards, ensuring content is perceivable, operable, understandable, and robust.

We aim to comply with the following standards and legislation:

Our Accessibility Commitments

Users agree not to:

  • Website Accessibility: We continuously review and enhance our website to improve navigation, readability, and compatibility with assistive technologies such as screen readers.
  • Alternative Formats: Upon request, we provide information and documents in accessible formats such as large print, braille, audio, or other formats suitable to individual needs.
  • Training and Awareness: We provide ongoing training to our staff on accessibility best practices and the importance of inclusive service delivery.
  • Feedback and Continuous Improvement: We encourage feedback from users regarding accessibility barriers and suggestions for improvement. All feedback is reviewed promptly and used to guide enhancements.

Feedback Process

We encourage feedback from users regarding accessibility barriers and suggestions for improvement. All feedback is reviewed promptly and used to guide enhancements. EMAIL | Phone: 514-631-2777 | Mail: Vitesse Transport 1111 46e Avenue, Lachine, QC H8T 3C5 We commit to acknowledging receipt of your feedback within 30 business days.

Accessibility in Our Facilities and Services

Beyond our digital presence, Vitesse is committed to ensuring physical accessibility at our offices, warehouses, and service locations. We regularly assess our facilities to identify and address any barriers to access.

Plan Review and Updates

This Accessibility Plan is reviewed annually or as required to reflect changes in legislation, technology, and user feedback.

Updates will be posted on our website and communicated to stakeholders.

Contact Information

For more information about our accessibility initiatives or this plan, please contact our security officer.

EMAIL
Phone: 514-631-2777

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Amber Hunter

Amber brings a client-focused approach to building authentic partnerships that help businesses grow and succeed in complex markets. She collaborates closely with clients to understand their unique shipping and logistics challenges, crafting tailored strategies that connect them with the right solutions and opportunities. Her commitment to clear communication and proactive support makes her a trusted advisor in navigating supply chains and expanding market reach.

Amber has first-hand experience navigating the complexities of cross-border logistics. She brings valuable insights and practical expertise to help clients streamline operations and succeed in the North American market.

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Giovanni Di Girolamo

Giovanni focuses on understanding client goals and delivering tailored logistics solutions that accelerate their business growth. He collaborates closely with customers to create flexible, innovative strategies that adapt to evolving market demands. Giovanni’s commitment to responsiveness and partnership makes him a go-to resource for clients seeking dependable, scalable logistics support.

Bringing extensive experience in business development within healthcare logistics, Giovanni knows firsthand how strategic partnerships and customized solutions drive success in complex supply chains.

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Dr. Emidio DeCarolis

Emidio partners with clients to navigate the complex regulatory landscape of pharmaceutical logistics with confidence. He translates rigorous scientific and compliance standards into practical, effective solutions that protect product integrity and ensure audit readiness. Clients rely on his expertise to safeguard their shipments and maintain uninterrupted supply chains.

With more than 20 years in pharmaceutical research and regulatory leadership at industry giants like Merck and Pfizer, Emidio brings deep insight into the challenges clients face in delivering safe, compliant pharmaceuticals.

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Mo Selim

Mo leads with a hands-on approach that ensures every client experiences seamless, reliable logistics support. He works closely with customers to understand their unique challenges and crafts operational strategies that consistently exceed expectations. Mo’s dedication to clear communication and proactive problem-solving makes him a trusted partner who drives results and builds lasting relationships.

With over 20 years of experience rising through logistics and customer service roles, including coordinating complex operations in hospitality and manufacturing, Mo understands the importance of reliability and responsiveness in meeting client needs.

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